Capitalus Consulting Partners ("Capitalus," "we," "us") respects your privacy. This policy explains what information we collect through https://capitalusconsulting.com and our client portal, how we use it, and the choices you have.
Information we collect
Information you provide. When you request a conversation, we collect your name, business email address, phone number (if provided), company, role, organization size, timeline, area of interest, and the details you share about your organization, including what you've tried and what you'd like to be different. When you use our website chat, we collect your name, email address, optional company name, and the messages you send, and we keep a transcript of the conversation. Clients using our portal also provide login credentials and any documents they upload.
Information collected automatically. Our servers record basic technical data such as IP address, browser type, and pages visited, for security and to keep the site running. When you submit our contact form, we also record the page you submitted it from, the first page you visited on our site, the website that referred you, and any campaign tags in the link you followed (such as "utm_source"), so we understand how people find us. We do not send the details you share about your organization to analytics providers. We use only the cookies needed to operate the site, protect forms against misuse, and keep portal users signed in. We do not use advertising cookies.
How we use your information
- To respond to consultation requests and chat messages, and communicate with you
- To deliver our consulting services and manage client engagements
- To provide secure access to documents through the client portal
- To protect our website and clients against fraud, spam, and unauthorized access
- To meet legal, accounting, and regulatory obligations
We do not sell or rent your personal information.
Client and employee information
In the course of an engagement, clients may share confidential business or employee information with us. We use that information only to perform the services requested, restrict access to authorized personnel, and handle it according to our agreement with the client.
How we share information
We share information only with service providers who help us operate, such as website hosting, email delivery, and email hosting providers, and only as needed to provide their services. We may also disclose information if required by law or to protect our rights and the safety of others.
Data security
We use industry-standard safeguards, including encrypted (HTTPS) connections, access controls, and restricted storage for client documents. No method of transmission or storage is completely secure, but we work to protect your information.
Data retention
We keep consultation requests, chat transcripts, and client records for as long as needed to provide services and meet legal or business requirements. You may ask us to delete information we no longer need to keep.
Your choices and rights
You may request access to, correction of, or deletion of your personal information, or opt out of non-essential communications, by contacting us. Depending on where you live, you may have additional rights under applicable privacy laws.
Social media and third-party links
Our site links to social media platforms and other websites. Those services have their own privacy practices, which we encourage you to review.
Children's privacy
Our services are intended for businesses and are not directed to children under 16. We do not knowingly collect information from children.
Changes to this policy
We may update this policy from time to time. The "Last updated" date above shows when it last changed.
Contact us
Questions about this policy or your information? Email consulting@capitalusconsulting.com.